Licensed Customs Broker · Est. 1988 · AEO · India & UAE

Built in 1988. Still Moving Trade Forward.

From a Delhi customs brokerage desk to a pan-India and UAE logistics network, NG Pillai has spent over three decades enabling compliant, reliable and time-sensitive movement of goods across borders.

37+
Years
10
Offices
100+
Experts
AEO Certified Customs Clearance Air & Sea Freight Bonded Warehousing SEZ · EOU · FTWZ Project Cargo Trade Consultancy Dubai & Sharjah Offices RoDTEP · SVB · IGCR ISO 9001:2015 · JAS-ANZ AEO Certified Customs Clearance Air & Sea Freight Bonded Warehousing SEZ · EOU · FTWZ Project Cargo Trade Consultancy Dubai & Sharjah Offices RoDTEP · SVB · IGCR ISO 9001:2015 · JAS-ANZ
Organisations That Trust NG Pillai
LG
Haier
Hitachi
H&M
Siemens
Mahindra
ABB India
3M India
Adani Group
JSW Group
Lacoste
Toshiba
Bombardier
Dassault
GAIL India
BHEL
Schneider
Saint-Gobain
Emerson
Alstom
Panasonic
Whirlpool
Voltas
Havells
Client Testimonials

What Our
Clients Say.

Feedback from the people whose supply chains depend on us — in their own words.

"

NG Pillai has been handling our customs clearances for over a decade. What sets them apart is not just speed — it is the quality of documentation and the proactive communication. We have never had a demurrage charge under their watch.

"

We brought NG Pillai on board for a complex project cargo consignment — ODC equipment with multiple agencies involved. Their coordination was exceptional. Every checkpoint, every clearance, handled without a single disruption to our installation timeline.

"

The team at NG Pillai understands regulatory compliance at a depth most brokers simply do not. Their IGCR and RoDTEP advisory alone has saved us significant outgo. They do not just clear cargo — they think like trade partners.

"

Clearance timelines, documentation accuracy, bonded warehouse management — NG Pillai delivers consistently across all three. For a business with the inventory sensitivity we have, that consistency is not a nice-to-have. It is everything.

"

We have worked with several CHAs across our India operations. NG Pillai is among very few with genuine AEO standing — you feel the difference at the port. Lower scrutiny, faster release, and a team that is always a step ahead of compliance changes.

"

Our Sri City facility required a customs partner who understood SEZ compliance inside out. NG Pillai stepped in with clarity on every process — from DTA movement to bond management. Their presence at Sri City has been invaluable to our operations.

Customs · Freight · Warehousing · Trade
Services

Six Services.
One Partner.

Customs brokerage, freight forwarding, bonded warehousing, courier services, trade documentation and project logistics — delivered with regulatory depth and execution discipline.

01
01
Customs Brokerage
Licensed CHA operations at all major Indian ports, ICDs and customs stations. Advance Bill of Entry filing, duty assessment, examination handling — backed by AEO status for priority clearance and reduced intervention.
02
02
Freight Forwarding
Air and sea freight across global trade lanes with complete documentation, real-time tracking and vetted carrier partnerships. FCL, LCL, charter, and express airfreight — matched to your timeline and cost requirement.
03
03
Bonded Warehousing
Customs-bonded and general warehousing in partnership with Public Warehousing Company (PWC), Delhi. Section 49 storage, stuffing and de-stuffing, CFS operations, and inventory management under one roof.
04
04
Courier Services
Time-critical document and parcel movement — domestic and international. Customs-cleared courier consignments handled with the same documentation rigour as full freight shipments. Reliability on every last mile.
05
05
Trade Documentation
End-to-end trade facilitation — Certificates of Origin (GSP Form A), RoDTEP claim filing, HS code classification, SVB and IGCR advisory, DGFT liaison, and export promotion council documentation. CBIC direct engagement.
06
06
Project Logistics
Specialised handling for large-scale project imports and EPC consignments — Over Dimensional Cargo (ODC), heavy lift, multi-modal routing, permit management, and site-level delivery coordination. Custom plans for every project.
0+
Years in Operation
0
Offices · India & UAE
0+
Trade Professionals
0
Sea Containers · FY2025
About

Built in 1988.
Still Moving Trade Forward.

Founded 1988 — Licensed Customs Broker, New Delhi
AEO Status AEO — Awarded by Indian Customs
Certification ISO 9001:2015 Certified
Network India | Dubai | Sharjah
Services Customs Brokerage · Freight Forwarding · Bonded Warehousing · Courier · Trade Documentation · Project Logistics
Email sales@ngpillai.com

From one office in New Delhi to a growing India and UAE network — NG Pillai has grown with India's trade journey.

Founded in 1988, NG Pillai Pvt Ltd is a licensed Customs Broker and logistics solutions provider with expertise across customs clearance, freight forwarding, bonded warehousing, courier and trade facilitation.

Our strength lies in regulatory depth, documentation accuracy, operational coordination and execution discipline — helping businesses navigate complex trade processes with confidence.

A trusted name in Indian customs and logistics. From customs brokerage to end-to-end trade support, NG Pillai continues to serve enterprises that require compliance-led, accountable and dependable logistics execution.

Timeline
1988Licensed Customs Broker operations begin in New Delhi
1997–04Operated Customs EDI Service Centre at ICD Patparganj
2012First private organisation authorised to operate Remote EDI System Service Centre for sea ports
2014Awarded AEO status by Indian Customs
2020UAE presence established — Dubai and Sharjah
2024Incorporated as NG Pillai Pvt Ltd
Today10 offices across India & UAE — customs, freight, warehousing and courier
Sectors We Serve
Industries

Sector Experience.
Execution Depth.

Automotive
Automotive & EV
Auto parts, EV components, CKD clearance
Retail
Retail & FMCG
LG, H&M, Lacoste supply chains
Industrial
Industrial & Mfg.
Siemens, ABB, Emerson — zero line stoppages
Chemicals
Chemicals
Hazmat, specialty chemicals, PESO clearances
Hi-Tech
Hi-Tech & Semicon
BIS compliance, advance filing, zero demurrage
Projects
EPC & Infrastructure
ODC routing, Project Import Regulation 1986
Power
Power & Energy
Turbines, solar, BHEL, Alstom, Hyundai Rotem
Telecom
Telecom Infra
Network hardware, BIS registration, rapid clearance
Food
Food & Beverages
FSSAI regulated, perishable cold chain
Electronics
Consumer Electronics
BIS CRS, Toshiba, 3M — rapid IGI clearance
Pharma
Pharmaceuticals
CDSCO, Drug Controller, bulk drugs & APIs
Machinery
Capital Goods
EPCG, Project Import concessions, CNC
India & UAE · 9 Office Locations
Network

10 Offices.
2 Countries.

India — 8 Offices
Delhi / NCR — Head Office
Headquarters
Ground Floor, A-7, Brahmputra House, Mahipalpur, Mehrauli Road, New Delhi – 110037
Dadri (ICD)
CONCOR ICD · Branch
F-8, CONCOR Admin Bldg, ICD Dadri, Gautam Buddha Nagar – 201311
Mumbai (Navi Mumbai)
Branch
Office 107, Kukreja Center, Belapur, Navi Mumbai – 400614
Chennai
Sea Port · Branch
14/8 Sea View Towers, Krishna Koil Street, Chennai – 600001
Bangalore
South India · Branch
Prestige Terminus 1, Civil Aviation Colony, Bangalore – 560017
Sri City
SEZ · Andhra Pradesh · Branch
Pipavav
Port Pipavav · Gujarat
Mundra
Adani Port · Gujarat
United Arab Emirates — 2 Offices
Dubai
UAE Office
Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE
Sharjah
UAE Office
Z1-Building, Sharjah International Airport Free Zone
Carrier Partners
MaerskMSCHapag-LloydCMA CGMCOSCOEvergreenAir IndiaEmirates SkyCargoQatar AirwaysLufthansa Cargo
AEO · ISO 9001:2015 · Licensed · Recognised
Credentials

Licensed. Certified.
Globally Recognised.

AEO
Authorised Economic Operator
Since 2014
ISO
ISO 9001:2015 Certified
JAS-ANZ
FFFAI
Freight Forwarders' Assn. India
Member
CBA
Customs Brokers Assn. Delhi
Member
Global Recognition

Recognised by the World Bank for contribution to structured trade facilitation and compliant logistics operations in India.

Regulatory & Operational Framework

The regulatory backbone enabling compliant, time-sensitive and execution-driven trade movement across all shipments.

A · Core Licences & Certifications
Customs Broker Licence · India
Issued by Government of India — authorised operations across all major customs formations
AEO Certification · Since 2014
Priority clearance and reduced examination under WCO SAFE Framework
ISO 9001:2015 Certification
Quality management system ensuring process consistency and documentation control
Bonded Warehouse Licence
Licensed under Sections 57/58/59 of the Customs Act, 1962
Courier Clearance Licence
Approved for handling time-sensitive international courier consignments
B · Regulatory Engagement & Compliance Capabilities
Direct interface with CBIC — Central Board of Indirect Taxes & Customs
DGFT compliance and licensing support
IGCR advisory and execution
SVB (Special Valuation Branch) handling
HS classification and duty optimisation advisory
RoDTEP and export incentive documentation
C · Institutional Associations
Federation of Freight Forwarders' Associations in India (FFFAI)
Customs Brokers Association, Delhi
D · Legacy Credentials
F-Card Holder · Since 1990
Reflecting long-standing authorised customs brokerage capability across Indian customs formations
PWC Warehousing Partnership
Partnership with Public Warehousing Company for bonded and general warehousing at Delhi NCR
Trade Intelligence Newsletter
Vol. 1 · April 2026
Regulatory Updates

Navigating
a Shifting
Trade Landscape.

India's trade environment is moving fast. New compliance obligations, port-level alerts, and duty scheme revisions are active right now — and getting ahead of them is the difference between a clear shipment and a costly hold.

Nia Pillai
Director · Licensed Customs Broker
"The difference between a good broker and a great one is whether they come to you with problems or solutions."
Alert
IGCR Amendment · Act Now
Updated duty exemption conditions for manufacturing inputs. Improper claims attract 100% penalty. Review certificates immediately.
Alert
BIS — New Compulsory Categories
Electronics, toys and chemicals face additional port scrutiny. Ensure CRS registration is in place before your next shipment.
Active
Faceless Assessment — All Major Ports
Complete, precise documentation mandatory upfront. No corrections post-filing. Our pre-lodgement review eliminates rejection risk.
Watch
RoDTEP Rate Revision · April 2026
DGFT revised rates for select HS codes. Many exporters are filing under pre-revision rates and face demand notices.
Risk
US Tariff Volatility · Origin Docs
Review country-of-origin documentation to avoid anti-dumping duty exposure on goods with China-origin components.
Operational
Delhi ICD Congestion · 4–6 Day Delays
Tughlakabad & Patparganj are congested. Consider rerouting via JNPT or air freight for time-sensitive cargo.
Contact

Start a
Clearance
Enquiry.

HQGround Floor, A-7, Brahmputra House, Mahipalpur, Mehrauli Road, New Delhi – 110037
Emailsales@ngpillai.com
OfficesDelhi · Dadri · Mumbai · Chennai · Bangalore · Pipavav · Mundra · Sri City · Dubai · Sharjah
HoursMon – Sat · 9:00 AM – 7:00 PM IST
ResponseWithin 2 business hours
Service Required
Customs Brokerage
Freight Forwarding
Bonded Warehousing
Courier Services
Trade Documentation
Project Logistics
UAE Operations
Other

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