Terms & Conditions

Last Updated: May 2026

1. Introduction

These Terms & Conditions govern your use of the NG Pillai Pvt Ltd website at www.ngpillai.com ("the Website"). By accessing or using the Website, you agree to be bound by these terms. If you do not agree, please do not use the Website.

2. About NG Pillai Pvt Ltd

NG Pillai Pvt Ltd is a licensed Customs Broker and freight forwarding company incorporated under the Companies Act, India. Registered office: Ground Floor, A-7, Brahmputra House, Mahipalpur, Mehrauli Road, New Delhi – 110037.

3. Website Use

The Website is provided for informational purposes and to facilitate business enquiries. You agree to:

4. Enquiry Forms & Communications

Submitting an enquiry via our contact form does not constitute a binding contract or service agreement. It initiates a business conversation. Any service agreement will be formalised in a separate written contract.

We aim to respond to enquiries within 2 business hours on working days (Monday to Saturday, 9:00 AM – 7:00 PM IST).

5. Intellectual Property

All content on this Website — including text, design, layout, graphics, and brand elements — is the intellectual property of NG Pillai Pvt Ltd. You may not reproduce, copy, distribute or use any content without express written permission.

6. Accuracy of Information

We endeavour to keep the information on this Website accurate and current. However, we make no warranties regarding the completeness or accuracy of the content. Trade regulations, duties and compliance requirements change frequently — always consult our team for current advice before making business decisions.

7. Third-Party Links

The Website may contain links to third-party websites (including LinkedIn and carrier partner websites). We are not responsible for the content, privacy practices or accuracy of external websites.

8. Limitation of Liability

To the fullest extent permitted by applicable law, NG Pillai Pvt Ltd shall not be liable for any indirect, incidental or consequential damages arising from your use of, or inability to use, the Website or any information contained herein.

9. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

10. Changes to These Terms

We may update these Terms from time to time. The date of last update is shown at the top of this page. Continued use of the Website after any changes constitutes your acceptance of the updated terms.

11. Contact

For any questions regarding these Terms, contact us at:
NG Pillai Pvt Ltd
Ground Floor, A-7, Brahmputra House, Mahipalpur, New Delhi – 110037
Email: sales@ngpillai.com